Billing and Subscription

Manage your subscription plan, monitor AI credit usage, update payment methods, and download invoices from the billing settings.

Accessing Billing

1. Click Settings in the left sidebar
2. Click Billing

Only Owners and Admins can access billing settings.

Your Subscription Plan

The billing page shows your current plan, including:

• Plan Name — Which tier you are on
• Billing Cycle — Monthly or annual
• Next Billing Date — When your next charge occurs
• Price — Your current subscription cost

Changing Your Plan

1. Click Change Plan
2. Compare available plans and their features
3. Select the plan you want
4. Confirm the change

Upgrading takes effect immediately. You are charged a prorated amount for the remainder of your current billing cycle.

Downgrading takes effect at the start of your next billing cycle. You keep access to your current plan's features until then.

AI Credits

AI features (image generation, video generation, AI Assistant, AI personas) consume credits from your monthly allocation.

Viewing Credit Usage

The billing page shows:

• Credits Used — How many credits you have consumed this cycle
• Credits Remaining — How many credits are left
• Reset Date — When your credits refresh (matches your billing date)

Purchasing Additional Credits

If you run out before your reset date:

1. Click Buy Credits on the billing page
2. Select a credit pack
3. Confirm the purchase
4. Credits are added immediately

Purchased credit packs do not expire at the end of your billing cycle.

Payment Methods

Adding a Payment Method

1. Click Payment Methods on the billing page
2. Click Add Payment Method
3. Enter your card details
4. Click Save

Updating a Payment Method

1. Find the card in your payment methods list
2. Click Edit
3. Update the details
4. Click Save

Removing a Payment Method

You must have at least one active payment method. To remove a card, add a new one first, then delete the old one.

Invoices

Download past invoices for your records:

1. Scroll to the Invoices section on the billing page
2. Each invoice shows the date, amount, and status (paid, pending, failed)
3. Click Download to save a PDF copy

Cancelling Your Subscription

1. Click Cancel Subscription at the bottom of the billing page
2. Select a reason for cancelling
3. Confirm the cancellation

Your account remains active until the end of the current billing cycle. After that, you lose access to paid features but retain your data. You can resubscribe at any time to restore access.

Next Steps

• Company Settings
• Team Management