Cookie Policy

Effective Date: March 12, 2026 Last Updated: March 12, 2026

This Cookie Policy explains how MarketDragon ("we," "our," or "us"), located at 78 Veloso St. Bo Obrero, Davao City 8000, Philippines, uses cookies and similar tracking technologies when you visit or use our platform.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to website operators.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you manually delete them).

2. Types of Cookies We Use

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for the basic functionality of our platform and cannot be disabled. They include:

• Authentication Cookies: Keep you securely logged into your account during your session.
• CSRF Protection Cookies: Protect against cross-site request forgery attacks by verifying that form submissions originate from our platform.
• Session Cookies: Maintain your session state as you navigate between pages, ensuring a seamless experience.
• Load Balancing Cookies: Distribute traffic across our servers to ensure optimal performance and availability.

Duration: Session (deleted when you close your browser) or up to 24 hours.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our platform, allowing us to improve functionality and user experience:

• Page View Tracking: Records which pages you visit and how long you spend on each page.
• Feature Usage Analytics: Tracks which platform features are most popular and how they are used.
• Performance Monitoring: Measures page load times, error rates, and overall platform performance.
• User Journey Analysis: Helps us understand navigation patterns to improve the platform layout and workflow.

Duration: Up to 12 months.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Preference Cookies: Remember your settings such as language, timezone, dashboard layout, and display preferences.
• Theme Cookies: Store your selected visual theme (light/dark mode).
• Notification Preferences: Remember which notifications you have dismissed or opted out of.
• Recently Viewed Items: Track your recently accessed campaigns, content, and leads for quick access.

Duration: Up to 12 months.

2.4 Marketing Cookies

These cookies are used to deliver relevant information and measure the effectiveness of our own marketing efforts:

• Campaign Tracking: Track how you arrived at our platform (referral source, campaign, etc.).
• Conversion Tracking: Measure whether marketing campaigns led to sign-ups or subscriptions.
• Retargeting Cookies: May be used to show you relevant information about MarketDragon on other websites you visit.

Duration: Up to 12 months.

3. Third-Party Cookies

Some cookies on our platform are set by third-party services that we use. These third parties have their own privacy and cookie policies, which we encourage you to review:

• Xendit (Payment Processing): Sets cookies necessary for secure payment processing, fraud detection, and transaction verification.
• Google Analytics: Collects anonymized usage statistics to help us understand platform usage patterns. Google's privacy policy: https://policies.google.com/privacy
• Facebook Pixel: If you connect your Facebook account, Meta may set cookies to facilitate the integration and provide analytics. Meta's cookie policy: https://www.facebook.com/policies/cookies/
• Cloudflare: Sets cookies for security, DDoS protection, and performance optimization. Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/

We do not control the cookies set by these third parties and are not responsible for their data practices.

4. Managing Cookies

4.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device.
• Delete all or specific cookies.
• Block cookies from specific or all websites.
• Block third-party cookies.
• Set preferences for certain websites.

Common browser cookie settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Privacy, Search, and Services > Cookies

4.2 Impact of Disabling Cookies

Please note that disabling certain cookies may affect the functionality of our platform:

• Disabling essential cookies will prevent you from logging in and using the platform.
• Disabling functional cookies may result in a less personalized experience, with preferences not being remembered between sessions.
• Disabling analytics cookies will not affect platform functionality but will limit our ability to improve the service.

4.3 Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting. We currently do not respond to DNT signals, as there is no industry-standard interpretation of this signal. We treat all users according to the cookie practices described in this policy.

5. Cookie Consent

When you first visit our platform, we display a cookie consent banner that allows you to:

• Accept all cookies.
• Accept only essential cookies.
• Customize your cookie preferences by category.

You can update your cookie preferences at any time through our platform settings.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, our practices, or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top of this policy.
• For material changes, we will notify you through a prominent notice on our platform or via email.
• Continued use of our platform after changes take effect constitutes your acceptance of the updated policy.

7. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

• Email: [email protected]
• Phone: +639989392801
• Address: 78 Veloso St. Bo Obrero, Davao City 8000, Philippines

MarketDragon - Transparent Data Practices for Your Peace of Mind.