Conversations & Leads - Reply, Qualify, Close | MarketDragon
Conversations & Leads Replies in seconds

The audience your content brings in,
actually answered.

Good content fills the inbox. AI answers it — at 11pm, on a Sunday, in your brand's voice — qualifies who is worth your time, and keeps every one of them in a pipeline until they buy or say no.

Answers 24/7 Hands off to a human
Hi, how much is your service?
Plans start at P799/mo! Want me to book a free demo? AI - instant reply
Yes please!

A real reply, sent in seconds, with the booking offered before the customer cools off.

01 / The leak

The reach was never the hard part

You paid — in credits, in time, in ad spend — for the message that just arrived. Then what.

The 11pm question

Someone asks the price after you have closed the laptop. By the time you answer at nine, they have asked a competitor who answered at eleven.

The tyre-kickers

Every serious buyer arrives buried in twenty people who were never going to buy, and sorting them by hand is the whole morning.

The spreadsheet

Interested leads copied into a tab, never followed up, and quietly forgotten. The sale was there — the follow-up was not.

Content that generates demand you cannot answer is content that generated nothing.

02 / The journey

First message to first sale

One path, four stages, nothing dropped between them.

1
AI answers, immediately

An auto-responder trained on your business and its knowledge base handles the questions that make up most of the inbox — price, hours, availability, what you actually sell — in your brand's voice, in seconds, at any hour.

2
A flow takes over where a script is better

For anything that needs a fixed path — booking, quoting, qualifying — build the conversation visually: message blocks, buttons, conditions, branches. No code, and you can see the whole shape of it on one canvas.

3
The good ones surface themselves

Answers captured in the conversation become a scored lead record automatically. The buyer ready this week is separated from the one browsing, and a human is handed the conversation the moment it is worth one.

4
The follow-up happens without you

Every lead lands in one pipeline with its whole history attached. Nurture sequences keep the cold ones warm, bookings go into the calendar, and nothing waits on somebody remembering.

03 / Two modes

Freeform when it should be, scripted when it must be

The same inbox, answered two ways. Most businesses run both, on different conversations.

AI replies

For the open-ended half of the inbox — questions you did not anticipate, phrased however the customer felt like phrasing them.

  • Answers from your own knowledge base, not a guess
  • Holds your brand voice and a persona you set
  • Understands follow-up questions in context
  • Escalates to a human the moment it should
Visual flows

For the half that must go the same way every time — a booking, a quote, a qualification you need answered in order.

  • Drag-and-drop blocks, buttons and conditions
  • Branch on what the customer answered
  • Capture fields straight into the lead record
  • Route to the right person or the right page
04 / Inside

Everything between the message and the sale

One inbox, one pipeline, no re-typing in between.

Always-on auto-responder

Replies to Messenger day and night, from your knowledge base, in the persona you set.

Visual flow builder

Build a conversation on a canvas — blocks, buttons, conditions, branches. No code anywhere.

Questionnaires

Ask the qualifying questions inside the chat, and keep the answers on the lead instead of in your head.

Lead scoring

Every captured lead scored on what it told you, so the ready buyer is not sitting behind twenty browsers.

Human handoff

The AI steps aside and pings your team the moment a conversation needs a person — with the history attached.

One pipeline

Leads from Messenger, forms and lead ads in a single board you can move by stage.

Nurture sequences

Automatic follow-up on the leads that went quiet, so a slow buyer is not a lost one.

Bookings

Appointments offered, taken and confirmed inside the conversation, straight into the calendar.

Full history

Every message, answer and score on the record — whoever picks the lead up next is not starting cold.

05 / Built for

For businesses that sell in the DMs

Where the enquiry and the sale happen in the same thread.

Online sellers

"Every question is price, stock, or delivery."

The repeat questions answered instantly, so you only see the threads that are actually going somewhere.

Appointment businesses

"Half our bookings start as a midnight message."

A flow that qualifies and books without you, and a calendar that fills while you sleep.

High-ticket services

"One good lead is worth the whole month."

Scoring and nurture so the one that matters is followed up properly instead of forgotten in a tab.

06 / Questions

Questions, answered

It answers from a knowledge base you provide — your services, prices, policies and hours — rather than from general knowledge, and it hands the conversation to a person when it is out of its depth instead of improvising.
You choose. Replies carry the persona and voice you set, and many businesses label them plainly. Either way the handoff to a human is one step, and the human sees the whole thread.
No. The AI responder works on its own from your knowledge base. Flows are there for conversations that must follow a fixed path, like a booking or a quote — build one when you want that guarantee.
Facebook lead ads and your own forms land in the same pipeline, with the same scoring and the same follow-up, so you are not running two systems.
Yes. Conversations and leads are shared across your workspace with roles and assignment, so two people are not answering the same customer. Seat counts depend on your plan.
A nurture sequence keeps following up on a schedule you set, and the lead stays on the board at its stage rather than dropping off the end of a spreadsheet.
Launch

Stop losing the 11pm message

Connect a page and let the next question answer itself — then see the lead it captured waiting on the board in the morning.

MarketDragon

MarketDragon

We typically reply in a few minutes

Enter to send • Shift+Enter for new line